Diamond Hotel Philippines’ Jeric Sayno Wins Mabuhay Award

Photo from left: Costa Group of Hotels’ General Manager Wilhelm Bolton, Diamond Hotel Philippines’ Guest Services Officer and Mabuhay Awards’ Rank and File- Front of the House Category winner for 2017 Jeric Sayno, Diamond Hotel Philippines’ General Manager Vanessa Suatengco, and AHRM’s President, and The Cravings Group’s Executive Director Judith Imperial

Diamond Hotel Philippines’ Guest Services Officer Jeric Sayno was recognized as the winner of the Mabuhay Awards’ Rank and File –  Front of the House Category during the 22nd Mabuhay Awards with the theme, “Celebrating the Icons of Filipino Hospitality”.

Jeric emerged as champion and bested other competent finalists from different hotels and restaurants. He bagged the award for his role as a Guest Services Officer and Butler of the Diamond Hotel.  With only more than a year of experience, he has exemplified excellent service proven by his long list of commendations from hotel guests as well as from VVIPs.  Among the highlights of his career is the opportunity to serve the heads of states and dignitaries. He was entrusted to serve as the Butler of President Ollanta Humala of Peru (APEC), Prime Minister Nguyễn Xuân Phúc of Vietnam (ASEAN Summit), Vietnam Foreign Minister Phạm Bình Minh to name a few.  His service to these prominent personalities merited outstanding affirmation and lasting impression.

Moreover, Jeric’s  artistic talent greatly contributed to the hotel on top of his duty as a Guest Relations Officer and Butler.  He shares his talent in designing welcome arches and lobby displays for the hotel’s major events such as national food festivals, occasions like Halloween, Easter, Valentines, Chinese New Year as well as designing staff uniform and costumes. Known as an environmental advocate, he uses indigenous and local materials such as sinamay, abaca, dried leaves and seeds in creating artworks. He also promotes and shares the Filipino culture, food, places of interest and encourages guests to patronize and discover what the country has to offer.

Jeric’s acceptance speech as the Mabuhay Awards Front of the House Category 2017 awardee.

“This award is a realization of my purpose and a testament of my hard work. To be able to create an impact, to serve and inspire other people, to express my love for art and most especially to represent the Filipino hospitality industry, has always been my passion. Indeed with this award, I am refueled to continue pursuing my dreams while upholding excellence at all times.” Jeric said.

The Mabuhay Awards founded by the Association of Human Resources Managers (AHRM) in the Hospitality Industry is presented to hospitality industry achievers who exceed excellence and embrace the concept of world class service. Among other categories are for Heart of the House, Supervisory and Managerial posts.