GCash, Manila Water partner to streamline payment experience for customers

One of the Philippines’ biggest water utility service providers, Manila Water has entered into a direct bills payment partnership with GCash, the country’s leading finance app and largest cashless ecosystem.

The direct integration in GCash is expected to improve further and streamline the payment experience for millions of Manila Water customers.

In addition to the convenience of a one-stop payment solution through the finance app, GCash users also have the option to pay their Manila Water bills on credit or installment using the GCredit or GGives payment features, helping them meet payment deadlines in case they do not have the funds yet.

“GCash and Manila Water will work closer together to make the lives of Filipinos more convenient by giving them access to a secure bill payment platform with financing options suited according to their needs,” said Ren-Ren Reyes president and chief executive officer of GCash mobile wallet operator G-Xchange, Inc.

With the Manila Water agreement now in place, GCash hopes to encourage more utilities and other essential service providers in the country to join the cashless ecosystem that aims to serve the Filipino people through Finance for All.

“Now that we have this [direct bills payment partnership], I’m keen to see what other aspects of this [payment channel] we can build on to provide better service to customers and even [Manila Water] employees,” Manila Water president and CEO Jocot de Dios said in his message during the signing partnership.

Both Manila Water and GCash expect the partnership to generate economic benefits that can help them further improve services to their customers.

GCash has been building a holistic cashless ecosystem that makes life for consumers and businesses convenient, secure, and financially inclusive. As more and more establishments and service providers join the cashless ecosystem, GCash and its growing number of partners aim to be at the forefront of economic progress.